Data protection

Privacy Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.

Contacting Us

If you contact us via the form on the website or by email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.

Data Storage

We would like to point out that, for the purpose of simplifying the shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner via cookies, as well as name, address, telephone number, email address, and credit card number along with other data provided by the invoice recipient.

In addition, for the purpose of contract fulfillment, personal data (such as name, address, date of birth, telephone number, etc.) of the service recipient is stored. The data you provide is necessary for contract fulfillment or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transferred to third parties, with the exception of the transmission of credit card data to the processing banking institutions/payment service providers for the purpose of debiting the purchase price, to our tax advisor for fulfilling our tax obligations, and to data service providers who ensure the operation of our database, IT, and newsletter systems. We have concluded data processing agreements with these providers in accordance with Art. 28 GDPR.

If the shopping process is aborted, the stored data will be deleted. In the case of a completed contract, all data from the contractual relationship will be stored until the end of the tax retention period (7 years).

Data processing is based on the legal provisions of § 96 (3) TKG and Art. 6 (1)(a) (consent) and/or (b) (necessary for contract fulfillment) of the GDPR.

Cookies

Our website uses so-called cookies or storage. These are small data files that are stored on your device with the help of your browser. They do not cause any harm.

We use cookies to make our offerings user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not wish this, you can configure your browser to inform you about the setting of cookies and only allow this in individual cases.

Disabling cookies may limit the functionality of our website.

Social Media

Our website integrates social media plug-ins, such as Facebook, Twitter, Instagram, and YouTube. Data may be transmitted to third parties through these plug-ins. We have no influence over or access to cookies set by Facebook, Twitter, etc.

Web Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies. The information generated by these cookies about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile reports on website activity for the website operators, and provide other services related to website and internet use. Google may also transfer this information to third parties where required by law or where such third parties process the data on Google’s behalf. Under no circumstances will Google associate your IP address with any other data held by Google. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.

Newsletter

You have the option to subscribe to our newsletter via our website. For this, we need your email address and your declaration that you agree to receive the newsletter.

To provide you with targeted information, we also collect and process information voluntarily provided about your areas of interest, birthday, and postal code.

You can cancel the newsletter subscription at any time. Please send your cancellation to the following email address: [email protected]. We will then immediately delete your data in connection with the newsletter distribution.

Europäische Reiseversicherung AG

In connection with your room reservation, we offer the option to purchase “Hotel Cancellation Plus” insurance from Europäische Reiseversicherung AG, Vienna. If you choose to purchase this insurance, we will provide your travel data and full name to the insurer. Please refer to the privacy policy of Europäische Reiseversicherung AG, Vienna [here]. All details about this cancellation insurance can be found in the information sheet available [here]. In case of cancellation or damage claims, please contact Europäische Reiseversicherung AG directly:

Phone: +43 1 317 25 00
Fax: +43 1 319 93 67
Email: [email protected]

Your Rights

You have the right to access, rectify, delete, restrict processing, data portability, withdraw consent, and object. If you believe that the processing of your data violates data protection law or your data protection rights have been otherwise infringed, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Vienna, [email protected]).

You can reach us at the following contact details:

Elsensohn Andreas
Hotel Pension CAFE FRITZ
Dorf 369
6764 Lech am Arlberg